Privacy Policy

This Privacy Policy describes how [NeoBank] (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website [NeoBank] (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information from and about users of our Site:

a. Personal Information:
This is information that can be used to identify you. We collect this information only when you voluntarily provide it to us, such as when you:

• Contact us via a form or email.

• Subscribe to our newsletter.

• Create an account.

• Make a purchase or transaction.

• This information may include:

  • Name

  • Email Address

  • Mailing Address

  • Phone Number

  • Payment Information (handled securely by our payment processors)

b. Automatically Collected Information:
When you visit the Site, we automatically collect certain information about your device and your visit. This may include:

• Log Data: Your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps.

• Usage Data: Information about how you interact with the Site, such as the pages you view, the links you click, and the time spent on those pages.

• Cookies and Tracking Technologies: We use Cookies, Web Beacons, and similar tracking technologies to collect the information above. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Site.

• To process your transactions and manage your orders.

• To communicate with you, including responding to your comments and questions.

• To send you promotional emails, newsletters, and updates (you can opt-out at any time).

• To personalize your experience on our Site.

• To analyze how our Site is used so we can improve its content and functionality.

• To detect, prevent, and address technical issues and security vulnerabilities.

• To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. These providers are obligated to protect your data.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

• With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement appropriate security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.

• Rectification: The right to request that we correct any information you believe is inaccurate.

• Erasure: The right to request that we delete your personal data, under certain conditions.

• Restrict Processing: The right to request that we restrict the processing of your personal data.

• Object to Processing: The right to object to our processing of your personal data.

• Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you.

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children’s Privacy

Our Site is not intended for individuals under the age of [13/16, choose based on your location, e.g., 13 for COPPA compliance]. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete it from our systems.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.